From The Towing Blog

The Driver who came to get me off the Garden State Parkway was amazing. Instead of just charging me full rate, he patiently helped me get the significant AAA Discount. He operated the truck with great skill, expertise and care for my truck!

My tire blew out in a spot with a very small shoulder on the GSP so I was really nervous. Steven from B&L was polite, quick and thorough. I had never seen the unusual spare tire in an Audi, so he showed me how it had to be inflated with the air pump. I very much appreciated the time he took to explain.

Amanda was awesome excelente services giving the extra mile to solve my situation .

My daughter's car needed her rear brakes replaced so I reached out to B&L towing that same day (Saturday) and Tracy, the lady who answered the phone, told me to bring it in and they would take care of it. The service they provided was quick and they didn't upsell me anything. The whole job was done within a couple of hours. The price was very reasonable too. Everyone was so nice especially Tracy. She was very courteous and polite. I will recommend them to all my friends and other family members. Thumbs up guys. Your the best!

Barbara was extremely helpful, assist me in my needs, getting my vehicle back. Top notch service

Had a stolen car recovered and worked with Amanda to get it back. She was great to work with, super helpful and made sure everything went smooth. thanks for all of the help Amanda!

Had to get my work truck towed at 2 in the morning. Driver arrived sooner than anticipated and hooked the trucked very fast. Friendly and quick service.

I was involved in an accident and brought my car to B&L towing & Recovery and so glad I did. They took care of everything from start to finish. They dealth with the insurance company directly, offered to set me up with a rental via my insurance company and were there with updates every step of the way. The body work done to my car was fantastic. The detail and care they put into it was just wonderful AND the work was done so much faster then I thought!! The staff was so friendly and Patrick in the body/repair shop was a pleasure to work with. I highly recommend them! I actually had a neighbor ask me where to go after they were hit and they were equally happy with the service and their car was hit by a box truck! Dont listen to the negative reviews, you must understand people only write reviews and have to deal with a towing or body shop on their very worst of days. Happy people dont tend to leave as many reviews because just that, they are happy! B&L is truly superior. Thank you for everything!

Your hands are tied when you break down on GSP or NJT and you are told who is going to tow you based on where you break down. Paul came to pick up our car after we broke down and was very polite while we traveled with him to drop the car off. He was a pleasure to travel with and kept checking in to make the temperature in the truck was comfortable and asked if we needed to charge our phones. Thanks for making a stressful situation less stressful. 😊

Had a major suspension issue on my tractor trailer. These guys were there quickly and took care of business. 10/10 would recommend to anyone.

B&L towing. Came to my rescue. Really appreciate your helpSteven was an extremely polite, great person. Bring home safe .zero problems ...

Patrick helped me get my truck back on the road within a very reasonable time frame. I am content with the workmanship and the overall experience. Thanks Patrick!!

SUNSHINE TRANSPORTATION LLC...Ive owned 115 trucks over 30 years in business. Operated a 33,000 square foot shop of my own. As a truck driver, business owner and a mechanic. I found these guys fair, responsive and competent. Lost a radiator in one of my 2024 cascadias. As someone who was taught to build a truck before my father would let me drive one. This is not a big deal. Most shops and people try and tell you what a big job it is. It's just a matter of doing it. They never once said it was anything but a simple fix. I appreciate their honesty. And promptness of getting us going. Start to finish same day service. I will go back 100%

These guys are top-notch professionals.New Jersey is lucky to have them.Thanks for the fine work you did on my trailer. Very much appreciated.

Good guys with Fair prices ,did a heavy duty truck and trailer for us . Professional and fast ,A+

One of the best in NJ. Prompt and courteous service at reasonable price. Highly recommended

These guys are excellent, we had multiple big trucks parked in our private lot. Only b/L had the right equipment over night to tow such vehicles away to clear our lot. Thank you so much guys:)

We lost our brakes ( blew a brake line ) on our way home from vacation on the NJ Turnpike. We limped into the rest area and B&L came to tow us. Nobody carried the part, so they MADE the brake line in house! The brakes are former than they have been since I owned it. They did a fantastic job bleeding the lines. Everyone from the guy who towed us, to Christina behind the desk, to Wayne who did the service advising/ managing, to the gentleman who did the work were 100% professional, pleasant and honest. The repair cost was quite reasonable too. And let me just add, while we were there, we saw people come in and completely try to lie, manipulate yell and scream at them, and they never lost their cool. Not once. Meanwhile, they let us hang there in the ac with our dogs, were kind to us and our pets and were just aces all the way with us from start to finish. I cannot thank them enough for helping us and being kind to us as well as their expert repair job, that got us home safely afterward.

I got a flat tire on the GSP and B&L Towing was there to assist. They were prompt and professional. MILTON was the best! He was courteous and extremely helpful. Thank you Milton!

The caring and service was above and beyond! Mike T saw my daughter in an accident and calmed her (and me) and stayed with her until emergency services arrived. Thank you Mike for being such an amazing human being!!! Amanda in the office could not have been nicer both on phone and in person. Marco was attentive and empathetic while we retrieved personal items from vehicle. Great team and wonderful people!

Fair pricing, quick service, great team. I use B&L whenever I need a tow!! Their body shop does awesome work. The color match after my accident was perfect.

Justin had great service repair, timely fashion and knowledgeable.

No one wants to break down on the turnpike, but when it happened to me last week I was met with honest and quick response. Towed direct to a PEP Boys for a tire replacement.

Justin came out to try and fix my passenger side mirror after some idiot knocked it off on the GWB today and did an amazing job making it more secure than I thought possible, a truly clever guy and so polite and friendly.Thank you Justin.

Sometimes bad reviews doesn’t tell the whole story , I was a little worry to come to this place because of the bad reviews but to my surprise it was quite the opposite! I took my truck in thinking I was gonna get violated with the prices LOL but my guy Mateo took care of my truck and the price was fair and much better compared to any other place around the area that won’t work you in unless you call them for road side assistance ! If you ever need something fixed ask for mateo great mechanic ! And the receptionist was great . Good customer service

B&L was awesome, Justin even found me, when i gave the wrong Mile marker(sorry again justin 😞)……he was fast, and knew what the problem was as soon as he opened the hood……i recommend they’re service to anyone……and one more thing……Justin even came to me, after falling off a 13 story latter!……Messed up leg, and still working……i tell ya, that’s dedication and a man, that’s not afraid of hard work…..thanks Justin!

Worked with me to get my son’s car back after he had a mental health breakdown on the turnpike. Kept the fees to a minimum. Honest.

Best shop in New Jersey, to get your truck worked on , these guys really know there stuff , thank you guys for getting my KW t680 back on the road ...

I had mechanic Justin come out to assist me with replacing air lines. Unfortunately I was unable to stay with the truck but he made it easy with his communication and process of fixing my issue.If you need any help with roadside requested Justin

So today my company truck for Lorco Petroleum broke down on the NJ Turnpike and you sent the most experienced and professional Driver/Towtruck Operator, I have ever met u guys have a dedicated worker 💙 God bless MR BILL MY ANGEL 😇 THANKS AGAIN I'M SURE LORCO WILL USE U GUYS INDEFINITELY.

Mechanic did good job on the mudflap bar! Communication was super and the response time was swift.

Justin was dispatched to assist me with my semi tractor-trailer dead battery issue. He came out he was thorough he assisted me he was kind he made my experience so awesome with B&L He was an angel. Thank you sooooooo much.

Wayne and Patrick are two very competent people who helped me out when others could not. My trailer had broken down others tried to fix to know avail.The last call I made was to B&L towing and it should have been my first. They took care of my problem quickly as possible in my opinion. Went above and a beyond picked up correct parts and got me back on the road.Thank you, B&L recovery and towing and thanks again to Wayne and Patrick. Good honest people are hard to find. I'd give you 20 stars if I could. Thanks again

Getting towed off the NJ turnpike is expensive but they got my truck to my mechanic, now all is good.

Awesome service 👏

B&L is amazing!They truly saved my day... My truck broke down on a trip from Virginia to Upstate New York for an important once in a lifetime medical conference. They sent a tow driver immediately, scrambled to diagnose a broken/rare starter, found a replacement and fixed it in less than 3.5hrs! I was back on the road in time for the conference... I could not be happier.Special kudos to JOSE who was the face of the company as the tow driver. He was polite, professional, funny and kept me calm and at ease. He put me in touch with some of the managers (WAYNE and PATRICK) who heard my story and jumped to the rescue. I can not thank you all enough. You all deserve praise -and a raise! 😄 💸$💰Thanks again!Zach

Driver Kenny was absolutely amazing. This is the second time he has had to tow my vehicle. Car gave him some issues but he worked it & got my car where it needed to be. Also he arrived quickly & updated me on his arrival. Very prompt. Very professional & super courteous!

Thank you so much for the quick response and towing my 18 after she got hit.I HIGHLY recommend them!!!My trailer was towed to their yard until another truck could come and pick it up. Super nice people, friendly atmosphere, professional, definitely KNEW what they were doing!Huge shout out to Odie who towed me out to our Allentown, PA Terminal with your brand new Kenworth Boom Wrecker. Great guy!! Made a stressful situation much easier!!!I WILL be recommending you all to my company for future tows!!!

I drive for Sunland and bottomed out on a curb causing a leak in my oil pan. They got me running again in just over four hours. Get bunch of guys and very professional. Thank you .

Thanks Erik 🙂

Wow, I did have a broken line a damaged hubcap and Justin not only fixed, he did an amazing job like it was his own truck, clean and neat! GOD BLESS THIS YOUNG MECHANIC.On my next road service I don't want no one else than Justin, he is the best!, This like Him make a company great!

B and L has great service the dispatcher was able to send out Justin the mechanic on Labor Day to help me figure out why my truck wouldn’t start and instead of giving up he went out his way to test everything to figure out the problem. Justin showed me, an owner operator that there is honest and genuine mechanics out there. Thank you Justin for your help.

Ask for Robbie in the main office ! For any of your tows

Needed to get my Semi truck and trailer towed and the driver Andy was very professional and helpful and did all he could to protect my equipment! Dispatcher Timmy was very helpful as well! Definitely recommend them!

The driver Jose came to my rescue when I accidentally got my car stuck. My car was in a ver difficult spot to get out. Jose was patient and careful with my car. He was able to get my car back on the road quickly and did not damage my car in any way. I am so happy with this tow service. If I ever need a tow again I will definitely be calling B&L tow and recovery.

Marco G was fantastic. Prompt, communicative, personable and made me feel calm and safe following an unpleasant car emergency. Thank you, Marco!

Friendly and professional service no problem at all

Rápida respuesta, precios promedio.Buen servicio.

My wife had an accident on the Garden state parkway and the vehicle was towed to the B&L yard in Carteret. They driver was super nice and extremely helpful. The next day I went to their yard to sign the release for the vehicle and was met by staff that was caring and friendly. I am glad that B&L has the NJGSP contact because you know you're in good hands. A lot of tow companies are the exact opposite!

It the bill that any o/o don't want to pay but at least they did the job well. Truck was rescue without damage on bumper, plus very professional. Thanks

Good experience went to get the things out of the damaged car the lady at the front office was good as well as the person who guided me till the yard where the car was parked

Tow Driver Chris was friendly & helpful.Tried to get me home after being stuck on the GSP.But was not allowed.Thanks anyway

Patrick’s crew did a quick and efficient DOT inspection!Thanks

Spoke with Kaitlyn wonderful associate, great help and very honest.

Miguel is the best in the business!!! Real fast workers!! I highly recommend them

Went to retrieve our car after an accident. They were really helpful, especially since I knew very little about the process.

Eddie did a quick job and helped get on our way home real quick. He was kind and generous. I love Eddie no cap!!!!! He even gave me a thumbs up at the end.

We got a flat on the NJ Parkway today, and Eddie arrived within a half hour, as promised, and changed it. Eddie was polite and professional.

Great communication.Best service i have ever received from a towing company!

Eddie was a big help I do appreciate him so much !..

Eddie from B&L came out to help my wife and I when she hit something on the parkway and blew her tire. He was very professional and kind. Even showed me a cool trick for getting off a stuck tire. Thanks again, Eddie!

Eric Ferrer performed professionally changing our tire in Aid # 167 on GSP last night. He was efficient in his described procedures and promptly informed all charges beforehand without asking. Excellent service!

Ray was great help thank you so much made it to work on time

Tommy Jason is a beast… B&L is the deal when requesting for a towing truck.

Thanks to Tom my family awas able to get home from being stuck on the turnpike. Also saved me some dollars.

Ray and Jason took care of my benz with the right rear tire hanging on by 1 stud..had a tire pop on the parkway and wheel was almost coming off..I was for sure that it would pop off once dragged on the flat bed..ray with his skills and expertise managed to get my truck on his flat bed with zero incidents..not to mention,hundreds of cars passing by with a cell phone light only to attach the hooks..props to Ray and jason..thanks for taking care of my car

I broke down at dusk at mile marker 135 on GSP southbound last night. AAA transferred me to B&L because they can’t service the parkway. I had been able to park my truck up into the hill on the shoulder but was still uneasy with cars flying by at high speeds. Dennis called me, asked for my exact position and was with me less than 10 minutes later. Dennis’ demeanor and voice calmed me down immediately. He was professional, asked questions about what happened and explained everything he found while getting the truck up on the bed of the tow truck. Dennis stayed with me until AAA showed up and explained the situation to the driver. I will call and ask for Dennis to help me if I end up off the road again. I highly recommend B&L and Dennis.

Nice lot staff if your car was towed there. Very friendly and made me feel better about the situation that occurred.

Big Juan and Ramon were very professional, understanding and courteous. I was injured due to the car crash. They helped me transport all my belongings from the wreck car to the rental. This towing company is very professional and respectful to all their clients. Highly recommend them.

Drivers name was Dennis and he was awesome , man made a stressful experience calmer. I would use B and L again due to this drivers awesome personality and professionalism.

Dennis s towed my vehicle today. He was extremely pleasant and very professional. I definitely would recommend b&l towing and especially Dennis to anyone that needs road service.

Dennis Smitty was awesome to us because we are older and we’re so scared. He was very informative and kind and reassured us we would be safe until triple A could get usI would give him 5 s starsHe’s a keeper. Thank u Dennis

B&L towing was a great company to deal with. Dennis the driver went above and beyond. He had to deal with some dangerous situations because I was stuck in a bad spot on the parkway. Kudos to a job well done. Thank you!!!

Dennis S was fantastic. Managed to save my entire wheel.

The company was so helpful. My car broke down late at night and when I called, Dennis S. came to help. He was so helpful and professional. He made me feel very safe and spoke to me while I was in the truck so that I felt safe and calm. I would definitely recommend this company!

Dennis S. went above and beyond to make sure that my car was going to get me home. He carefully explained what was happening with the car, and even took a moment to show me how to fix it for myself if it happens again. He was timely, friendly, and professional. Will definitely use B&L again!

Smitty is an amazing driver ! He saved my son off the side of the garden state parkway while he hit some debris on the road! Smitty took us where we were safe and secure so we could wait for AAA. He stayed the whole time and made sure we were safe. Very thankful for his help!

Smitty rescued me from the side of the parkway while traffic was at 80mph! I hit debris from someone’s negligence not securing their cargo. Smitty stayed with me the whole time to make sure I was safe. I thank him dearly.

I used B&L Towing recently and this company by far is the most professional, convenient, and supportive towing company I ever came across. Smitty was the driver that came to give me a hand, and he gave me the upmost respect, he was also careful and courteous. We need more helpful people like him. Shoutout to SMITTY 😄😄

Great service by Dennis S. Good dude

Smitty Came To My Rescue On The Parkway! Smitty Was Very Helpful, Very Professional and Got Me To My Transfer Point So AAA Could Pick Me Up. Thanks B&L For Having Great Professionals As Smitty!

Dennis S was extremely helpful in the stressful situation and made the process quick and simple.

Smitty was very proficient and professional. He saved the day with a smile. I am a very satisfied customer.

DENNIS S looked me out on the parkway. Great service, Great guy. very appreciated. He’s a stand up guy!

Smitty is great ! Cant say enough about how much he helped me out with my car situation every tow guy should be so kind! Thanks!🙂

Dennis helped when I had a flat tire and everything worked out very quickly and very kind person. I strongly recommend B & L towing.

Dennis S. was the best! I especially appreciated the way he handled me and my stepdaughter in the safest way. Please hold on to him. He’s a keeper!

Smitty Saved my car with no extra damage damage !! :)

Smitty was exceptional he went above and beyond never met anyone like this man.Happy and eager to help with a smile! Amazing!

when my car broke down on the garden state parkway qe had this company and the tower Dennis smithy getting my car off the parkway to a near gas station so my insurance towing could come. he was fast, helpful and it as easy as a bad situation like this can be

My boyfriend and I were in route to Boston and our windshield wipers stopped working in the middle of a big storm. Dennis S arrived within 10 minutes of us calling our insurance company. He towed us to safety and was incredibly professional. We highly recommend B&L towing, especially Dennis S!

Smitty is Amazing! Went out of his way to help me and truly cares about helping others! Excellent!!!

I cannot recommend this towing company enough, you are going to be especially lucky is Dennis S is your driver. I was driving with my mom down the New Jersey turnpike and our rental car (thrifty) broke down. We were unable to contact Thrifty customer service but Dennis was able communicate with us directly. He arrived and got us out of the car safety, then drove us to a great location where we could attempt to connect with Thrifty’s assistance. Dennis provided the best service we could have asked for and handled this extremely stressful situation with thoughtfulness and kindness. I am so grateful that we were in such great hands. Thank you again!

I broke down on the Parkway today so needless to say it wasn’t a good day for me! However the one silver lining of that otherwise bad experience was running into Dennis S of B and L towing! Dennis S was not only extremely professional but he was also a great gentleman and a scholar of all things automotive. If I ever break down again on the parkway which I hope never happens I hope I have the good fortune of running into Dennis S once again! He did a really great job!

Dennis S Took Care Of Me & Was Very Fast & Professional